How to proceed when reporting damage or theft?
If something happened to your insured mobile device, call this number +420 720 720 143 every business day from 8 a.m. to 6 p.m. or write an e-mail to firstname.lastname@example.org.
In case of theft, prepare a scan of the police report of theft and scanned police confirmation of blocking the device.
If accidental damage occurs to the mobile device covered by the insurance, we will repair it for you. If the device is irreparable or if it was stolen, you have the option to choose a new device from the O2 selection as part of your insurance up to the amount of the contemporary price.
How much will you pay for the insurance?
|Price of new device||Your monthly premium|
|to CZK 4 000||CZK 49|
|CZK 4 001 - 7 000||CZK 99|
|CZK 7 001 - 10 000||CZK 149|
|CZK 10 001 - 17 000||CZK 199|
|CZK 17 001 - 25 000||CZK 259|
|CZK 25 001 - 45 000||CZK 299|
When can I exercise my insurance rights?
In case of water-related damage
In case of mechanical damage or theft
In case of mechanical damage byelectric current
You can find more detailed information on the product in the terms and conditions.