Insurance Claim Notification
As soon as personal belongings are lost or stolen, or the card is misused, please fill out the online form.
Truthfully describe the cause and extent of the insurance claim.
The insurance benefit will be paid by the insurer to the client’s account specified in the claim notification.
JISTOTA+ and JISTOTA Insurance Package
Package JISTOTA+ |
Package JISTOTA |
|
---|---|---|
Maximum insurance settlement | 1 500 CZK | 1 000 CZK |
Cash in your wallet | ![]() Theft |
![]() Theft |
Maximum amount in total for one or all items together | 40 000 CZK | 15 000 CZK |
Cash stolen during ATM withdrawal or within 12 hours from the ATM withdrawal with the Home Credit card | ![]() Theft |
![]() Theft |
ID card, passport, driving license, residence permit | ![]() Theft and loss |
![]() Theft and loss |
Vehicle registration, public transport card (time-limited voucher) | ![]() Theft |
![]() |
Wallet, handbag/bag, house/apartment/car keys, prescription glasses/sunglasses, inhaler | ![]() Theft and loss |
![]() Theft and loss |
Perfume, meal vouchers (provided by the employer), prescription drugs including packaging | ![]() Theft |
![]() |
|
![]() Theft |
![]() |
Costs of new card issuance | ![]() Theft and loss |
![]() Theft and loss |
Card misuse | 50 € * | 50 € * |
Internet transactions | 50 € * | 50 € * |
PIN transactions | 50 000 CZK | 20 000 CZK |
*According to the Payment System Act No. 370/2017 Sb.
What situations does this insurance cover?
Cash which was in the stolen wallet or bag
Cash stolen during an ATM robbery
Theft and loss of personal documents – ID card, passport, driving license, residence permit
Theft and loss of personal belongings – wallet, handbag/bag, house/apartment/car keys, prescription glasses/sunglasses, inhaler
Misuse of lost or stolen credit card
Theft of electronic devices – e-book reader, player, tablet, notebook etc.
You can find more detailed information on the product in the terms and conditions.